Support

Integration guide

Using Zoom with StudioCue

Connect a Zoom account so StudioCue can manage consultation, planning, and client-call meetings from your studio workflow.

Connect Zoom

  1. Sign in to StudioCue and open Studio integrations.
  2. Select Zoom, then choose Connect.
  3. Sign in to Zoom, review the requested permissions, and authorize StudioCue.
  4. After Zoom returns you to StudioCue, confirm that the integration shows as connected.

Permissions requested

StudioCue requests only the meeting permissions needed to list, create, read, update, and delete meetings for the authorized Zoom user, and to read the summary of a meeting StudioCue created. StudioCue does not request permission to access recordings, transcripts, chat messages, contacts, or account administration.

Meeting summaries

When StudioCue creates a consultation meeting, it turns on Zoom's meeting summary for that meeting. After the call, Zoom notifies StudioCue that the summary is ready, and StudioCue attaches it to the consultation as the studio's notes, so nobody retypes them. StudioCue then drafts a consultation brief from those notes for the studio to review; nothing is sent to the client without the studio's approval.

StudioCue reads summaries only for meetings it created for that studio. If you connected Zoom before summaries were available, reconnect Zoom to grant the new permission; until then, everything else keeps working and you can add notes by hand.

Manage meetings

Use the relevant StudioCue project or scheduling workflow to create a Zoom meeting. StudioCue returns the meeting link to the workflow. Authorized users can review, reschedule, or cancel the meeting from StudioCue, and changes are synchronized with Zoom.

Troubleshooting

If the connection fails, confirm that you are signing in to the intended Zoom account and that your Zoom administrator allows marketplace apps. If a meeting cannot be updated, reconnect Zoom and try again. For further help, email support@studio-cue.com without including passwords or OAuth credentials.

Disconnect or remove Zoom

Open Studio integrations, select Zoom, and choose Disconnect. You may also remove StudioCue from the Zoom App Marketplace under Added Apps. Disconnecting prevents future Zoom synchronization. Existing business records remain subject to StudioCue's Privacy Policy and applicable retention obligations.

Data handling

OAuth credentials are kept server-side and protected using managed secret storage. Zoom data is used only to provide the authorized customer's meeting workflow and is not used to train AI models. See the Privacy Policy for retention, deletion, and privacy-right information.