How to · Studios

Collect the final balance

How the last bill goes out, what to do when it can't, and how autopay takes it for you.

The final balance is what's left after the retainer. StudioCue bills it 28 days before the wedding when it can, and asks you on Today when it can't.

Steps

  1. Most final bills go out by themselves, 28 days before the wedding, through QuickBooks or Stripe.
  2. When one can't — booked late, date moved, retainer recorded by hand — Today shows it. Tap Send the final bill.
  3. Paid by transfer, cheque or cash? Tap Paid another way and record it.
  4. See what's owed on Invoices. Final invoice review shows how each bill was worked out.
  5. Turn on autopay under Integrations, on the Autopay tab: couples save a card and the balance pays itself on its due date.

What happens next

The couple gets the invoice by email and pays online. It's due 14 days before the wedding.

Good to know

  • Autopay needs QuickBooks Payments.
  • A declined autopay card gets the invoice link and one retry three days later.

Words to know

Final balance
What's left after the retainer. It's billed 28 days before the wedding when it can be, or from Today; with autopay on, a saved card pays it.
Retainer
The payment that holds the date. With the signed agreement, it's what turns a job Booked.
Autopay
Couples save a card when they pay the retainer; the final balance then charges on its due date. Needs QuickBooks Payments.
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